Terms and Conditions

Last Updated: October 23, 2026

Welcome to Support Roots. These Terms of Use govern your access to and use of the Support Roots website and any services, resources, content, or features made available through the website.

By accessing or using our website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

1. About Support Roots

Support Roots provides business support and growth services for coaches, consultants, course creators, agency owners, and other service-based businesses.

Our services may include, depending on the service selected:

  • Lead generation

  • Warm outreach

  • Appointment setting

  • Sales closing

  • Profile optimization

  • Social media management

  • Content creation

  • GoHighLevel and CRM-related services

  • Business and marketing support

  • Strategy and consulting

Specific services, deliverables, pricing, timelines, and responsibilities may be defined separately through an agreement, proposal, or other written communication.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to our systems

  • Interfere with the security or operation of the website

  • Copy, reproduce, or distribute website content without permission

  • Use automated systems to scrape or collect website information without authorization

  • Submit false, misleading, or fraudulent information

  • Use the website in a way that could harm Support Roots or other users

We reserve the right to restrict or terminate access to the website if we believe these Terms of Use have been violated.

3. Services

Information about our services displayed on the website is provided for general informational purposes.

The availability, scope, pricing, and specific deliverables of our services may change at any time.

A service does not become formally engaged simply because you submit a form, send a message, or browse our website. A client relationship may require a separate agreement or confirmation from Support Roots.

4. Strategy Calls and Appointments

If you schedule a strategy call or consultation with Support Roots, you agree to provide accurate information when booking.

You are responsible for attending the appointment at the scheduled time.

If you need to reschedule or cancel, please provide reasonable notice whenever possible.

Support Roots reserves the right to decline, cancel, or reschedule appointments when necessary.

Booking a call does not guarantee that Support Roots will recommend or provide any particular service.

5. No Guarantee of Results

We provide marketing, lead generation, sales, and business support services based on the information, resources, and circumstances available to us.

However, we do not guarantee specific business, marketing, sales, revenue, lead, appointment, or client-acquisition results.

Results can vary depending on factors outside our control, including:

  • Market conditions

  • Your offer

  • Pricing

  • Industry

  • Audience

  • Sales process

  • Customer demand

  • Business reputation

  • Client participation

  • Follow-up

  • Competition

  • External platforms and algorithms

Any examples, testimonials, case studies, projections, or statements regarding potential results should not be interpreted as a guarantee of future performance.

6. Client Responsibilities

To provide our services effectively, clients may need to provide accurate information, access, approvals, materials, credentials, content, and other resources.

You agree to:

  • Provide accurate and complete information

  • Respond to reasonable requests in a timely manner

  • Provide necessary approvals and materials

  • Maintain ownership or appropriate rights to content you provide

  • Follow applicable laws and regulations relating to your business

  • Notify us of relevant changes that may affect the services

Delays caused by missing information, approvals, access, or materials may affect project timelines.

7. Payments and Fees

If you purchase services from Support Roots, you agree to pay the fees communicated to you at the time of purchase or specified in your service agreement.

Payment terms, billing schedules, deposits, recurring fees, cancellation terms, and refunds may vary depending on the service.

Where applicable, specific payment and refund terms will be provided before you purchase the service.

8. Intellectual Property

Unless otherwise stated, the Support Roots website and its contents—including text, graphics, logos, designs, images, videos, branding, documents, and other materials—are owned by or licensed to Support Roots and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

Any client-specific intellectual property rights will be governed by the applicable client agreement.

9. Client-Provided Content

You retain ownership of content, materials, trademarks, images, documents, and other intellectual property that you provide to Support Roots.

By providing materials to us for the purpose of delivering services, you confirm that you have the necessary rights and permissions to use those materials.

You grant Support Roots permission to use the materials as reasonably necessary to provide the agreed services.

10. Third-Party Platforms and Services

Our services may involve third-party platforms, software, websites, advertising platforms, CRM systems, scheduling tools, communication services, analytics tools, or other technologies.

These third-party services are operated independently from Support Roots.

We are not responsible for changes, interruptions, outages, account restrictions, policy changes, data practices, or performance of third-party platforms.

Your use of third-party services may also be subject to their own terms and policies.

11. Website Content and Information

We make reasonable efforts to provide accurate and useful information on our website.

However, we do not guarantee that all website content will always be complete, accurate, current, or error-free.

Information provided on the website should not be considered professional legal, financial, tax, medical, or other specialized professional advice.

You should obtain appropriate professional advice where necessary.

12. Testimonials and Examples

Our website may contain testimonials, reviews, case studies, or examples of client experiences.

These represent individual experiences and are not necessarily representative of every client’s potential results.

Your results may vary depending on your circumstances, business model, market, offer, participation, and other factors.

13. Confidentiality

Where appropriate, Support Roots will make reasonable efforts to keep confidential information provided by clients confidential.

Specific confidentiality obligations may be established through a separate written agreement between Support Roots and the client.

Information that is publicly available, independently developed, or required to be disclosed by law may not be considered confidential.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Support Roots and its owners, team members, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

This includes, where legally permitted, losses relating to revenue, profits, business opportunities, data, customers, or business interruption.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Support Roots, its owners, team members, contractors, and service providers from claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of applicable laws

  • Your infringement of another person’s intellectual property or other rights

  • Content or materials you provide to Support Roots

16. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not mean that Support Roots endorses or controls those websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

17. Termination

We may suspend or terminate your access to the website or services if you violate these Terms, engage in unlawful activity, fail to meet payment obligations, or otherwise create a risk to Support Roots or others.

You may stop using the website at any time.

Termination of website access does not necessarily terminate obligations under a separate service agreement.

18. Changes to These Terms

We may update these Terms of Use from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means that you accept the updated Terms.

19. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the applicable laws of the State of California, United States, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law and any separate agreement between Support Roots and the client.

20. Entire Agreement

These Terms of Use constitute the general agreement between you and Support Roots regarding your use of the website.

Additional terms may apply to specific services, purchases, programs, or client engagements.

Where a separate written agreement exists between Support Roots and a client, the terms of that agreement will govern the specific services covered by that agreement.

21. Contact Us

If you have questions about these Terms of Use, please contact us:

Support Roots
California, United States
Email: info@supportroots.net
Phone: +1 689-298-7991

Website: supportroots.net