Privacy Policy

Last Updated: October 23, 2026

At Support Roots, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, book a strategy call, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with Support Roots, including:

  • Full name

  • Email address

  • Phone number

  • Business or company name

  • Website or social media profile URLs

  • Business information

  • Information submitted through contact forms

  • Information provided when booking a strategy call

  • Messages and communications you send to us

  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and inquiries

  • Schedule and manage strategy calls

  • Provide lead generation, appointment setting, sales closing, social media management, profile optimization, and related services

  • Understand your business and marketing needs

  • Prepare customized strategies or recommendations

  • Communicate with you about our services

  • Send relevant business or marketing communications where permitted

  • Improve our website, services, and user experience

  • Maintain website security and prevent fraudulent or unauthorized activity

  • Comply with applicable legal obligations

We do not use your information for purposes unrelated to the services or communications you have requested unless permitted or required by law.

3. Information Collected Through Forms

When you submit information through a Support Roots contact or booking form, we may collect the information necessary to respond to your request or provide the requested service.

Please do not submit sensitive personal information through our website forms unless specifically requested and necessary.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and measure the effectiveness of our marketing.

Third-party services we use may also place cookies or similar technologies on your device.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

Support Roots may use third-party platforms and service providers to operate our website and business, including tools for:

  • Appointment scheduling

  • Customer relationship management (CRM)

  • Email communication

  • Marketing and analytics

  • Website hosting

  • Automation and follow-up

  • Payment processing, where applicable

These providers may process information on our behalf and are expected to handle information according to their own privacy policies and applicable requirements.

6. GoHighLevel and CRM Services

Where applicable, information submitted through our forms, booking systems, or communications may be processed through CRM and automation platforms used by Support Roots.

This may include contact information, appointment details, communication history, and information necessary to manage leads and client relationships.

7. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our website and deliver our services. We may also disclose information when necessary to:

  • Comply with applicable laws or legal processes

  • Protect our rights, property, or safety

  • Prevent fraud or abuse

  • Respond to lawful requests from government authorities

  • Protect the security of our website and systems

We only share information when there is a legitimate business, legal, or operational reason to do so.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website or internet transmission can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted online.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, enforce agreements, or comply with legal obligations.

The length of time information is retained may vary depending on the type of information and why it was collected.

10. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is used

To make a privacy-related request, please contact us using the information below.

11. Marketing Communications

If you receive marketing communications from Support Roots, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or contacting us directly.

Even if you opt out of marketing communications, we may still send necessary transactional or service-related communications, such as appointment confirmations or important account information.

12. Children’s Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

13. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services.

Support Roots is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Support Roots
California, United States
Email: info@supportroots.net
Phone: +1 689-298-7991

Website: supportroots.net